Privacy Policy

Last updated: 5 February 2026

Thyrakitchen attaches great importance to your privacy. In this Privacy Policy, we explain which personal data we collect, how we use it, with whom we share it, and which rights you have under the GDPR.

1. Who Is Responsible for Your Data?

Thyrakitchen is the data controller for the personal data processed via our website and webshop.

2. What Personal Data Do We Collect?

2.1 Data You Provide Yourself

  • Identification and contact details: name, email address, phone number (if provided)
  • Billing and delivery details: address, postal code, city, country
  • Order details: ordered products, order number, order history
  • Customer service details: messages you send us, including any photos

2.2 Automatically Collected Data

  • Device and usage data: IP address, browser type, operating system, pages visited
  • Cookies and similar technologies (depending on your cookie settings)

2.3 Payment Data

Payments are processed via our payment provider(s). We do not store full card details. We may receive payment status, payment method, and transaction ID.

3. How Do We Collect Data?

  • When you place an order
  • Through contact with customer service
  • Through newsletter sign-ups (if applicable)
  • Through cookies and similar technologies

4. Why Do We Process Your Data?

  • Performance of a Contract — processing and delivering orders, handling payments, providing customer service.
  • Legal Obligations — administration and tax obligations.
  • Legitimate Interests — fraud prevention, improving website and services, handling disputes.
  • Consent — newsletter and marketing communications, marketing cookies. You can withdraw consent at any time.

5. With Whom Do We Share Your Data?

  • Payment providers
  • Carriers and delivery services
  • IT and hosting parties
  • Analytics and marketing services (where applicable)
  • Customer service providers (if used)

6. International Transfers

Some service providers may process data outside the EU/EEA. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) where legally required.

7. How Long Do We Retain Your Data?

  • Order and invoice data: as long as legally required for tax purposes
  • Customer service communication: as long as needed to handle your question
  • Newsletter data: until you unsubscribe

8. Your Rights Under the GDPR

  • Right of access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

9. How Can You Exercise Your Rights?

Email us at support@thyrakitchen.com. Please include your full name, the email address used for your order, and which right you wish to exercise.

10. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

11. Cookies

We use cookies and similar technologies. For more information, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version is always available on our website.

13. Contact

Email: support@thyrakitchen.com